How fast does the text go out after a missed call?

In most cases the text is delivered within 10 seconds of the missed call. Research shows that the first business to respond to a new inquiry wins the job in the majority of cases.

Do I need any special equipment or software?

No hardware or software installation required on your end. Everything runs in the cloud. We handle all the backend setup and ongoing maintenance.

Missed Call Text Back

When You Miss a Call, We Text Them. Automatically. In Seconds.

Every missed call is a lead walking out the door. Sitement sends a personalized text the moment you miss a call, keeping that customer in your pipeline before they dial a competitor.

Get Started Free See How It Works

Setup in 48 hours No contracts 100% American built

ABC Plumbing

Text Message

Today 2:47 PM

Hey, we just missed your call! We'd love to help. What service do you need?

Need someone for a leaking pipe ASAP

We can have someone out today. Want to book a time now?

Yes please!

78%

of customers book with the
first business that responds

$800

average value of a missed
service call for a trades business

30%

of calls go unanswered
during peak season

How It Works

Three Steps. Ten Seconds. Done.

No complicated setup. No new app to learn. We connect to your existing business phone number and handle everything automatically.

Step 01

A Customer Calls Your Business

Someone finds you on Google, sees your ad, or gets a referral. They call. You are on a job, with a customer, or it is after hours.

Step 02

You Miss the Call

The call goes unanswered. Without automation, that lead is gone. They are about to call the next number they find on Google.

Step 03

They Get a Text in Seconds

Our system fires a personalized text message within 10 seconds of the missed call. The conversation starts. The lead stays warm. You close the job.

The Message

What Your Customers Receive

Every message is personalized to your business. You control the copy, the tone, and the follow-up sequence.

Example Auto-Response

Hey, this is [Your Business Name]. We just missed your call and we do not want to leave you hanging. What service do you need help with? We are ready to get you taken care of today.

⚡

Sent in under 10 seconds Before they can even dial the next number

✎

Fully customizable Your name, your voice, your offer

🔗

Booking link optional Attach a calendar link or form

Built For

Industries We Serve

🔧

Plumbers

⛈

HVAC Companies

🏠

Roofers

✅

Cleaning Services

🌿

Landscapers

Works for any service business that receives inbound calls. Electricians, painters, pest control, pool service, and more.

Setup Timeline

Live in 48 Hours

Day 1

Connect Your Number

We link the system to your existing business phone number. No porting, no changing numbers, no disruption to your current setup.

Day 2

Configure Your Message

We write and customize your auto-response message, set your follow-up sequence, and connect any booking tools you use.

Day 3

Test and Go Live

We run a full test of the system, confirm every trigger fires correctly, and flip the switch. You start capturing missed leads immediately.

You are live

Pricing

Simple. Month to Month. No Contracts.

Every plan includes full setup and configuration. Cancel any time. No lock-in, ever.

Starter

$149/mo

For single-location service businesses getting started with lead automation.

1 business location
Missed call text back (instant)
Standard message template
Basic conversation inbox
Monthly performance report

Get Started

Common Questions

A missed call text back service detects when an inbound call to your business goes unanswered and automatically sends a text message to the caller within seconds. The goal is to re-engage the lead before they call a competitor. You never have to do anything manually.

In most cases the text is delivered within 10 seconds of the missed call. Speed is the entire point. Research shows that the first business to respond to a new inquiry wins the job in the majority of cases, so we do not give your competitor a head start.

Their reply comes into your conversation inbox, which you or your team can access from a phone or desktop. On Growth and Pro plans, automated follow-up sequences can continue the conversation and route the lead toward booking. You also get a notification so you know to follow up personally if needed.

Yes. We connect to your existing business phone number. You do not need to change your number, port it, or disrupt how you currently receive calls. The setup process is straightforward and we handle all the technical configuration for you.

No hardware or software installation required on your end. Everything runs in the cloud. You access your conversation inbox through a simple web or mobile interface. We handle all the backend setup and ongoing maintenance.

Never. Every plan is month to month. You can cancel at any time without fees or penalties. We earn your business every single month by delivering results, and we are confident enough in the system that we do not need to lock you in.